Powered by TEAM Software / WorkWave

Technology That Drives Accountability at Every Site

Summit invests in enterprise-grade workforce technology to deliver real-time transparency, verified attendance, and seamless service management — for every employee, supervisor, and client we serve.

Mobile-First
GPS Verified
Employee Self-Service
Client Reporting
iOS & Android

Our Approach

How Summit Selects & Deploys Technology

We don't chase every new tool. Summit evaluates technology the same way we serve clients — methodically, with a focus on proven results and real-world impact.

01

Identify the Need

Step 01
Identify the Need

We evaluate operational gaps — from time tracking to client transparency — and search for purpose-built solutions that match the demands of facility management at scale.

02

Vet & Pilot

Step 02
Vet & Pilot

Every platform undergoes rigorous testing with our operations leads and key site supervisors before any company-wide deployment.

03

Train Our People

Step 03
Train Our People

Summit builds custom onboarding programs and video walkthroughs so every employee, supervisor, and account manager uses the platform with confidence.

04

Deploy & Monitor

Step 04
Deploy & Monitor

We roll out technology systematically across all accounts and continuously monitor adoption, uptime, and performance improvements.

05

Deliver Client Value

Step 05
Deliver Client Value

Technology is only worthwhile if it improves the client experience. We measure every platform's impact on service quality, billing accuracy, and satisfaction.

Our Technology Platform

eHub — Employee & Client Self-Service Portal

Summit uses eHub by TEAM Software / WorkWave — the industry's leading self-service portal built exclusively for building service and security contractors. eHub connects our entire workforce — field employees, supervisors, and clients — through a single platform accessible on any device, anywhere, any time.

It eliminates paperwork, improves communication, and delivers the transparency our clients expect from a world-class facility management partner.

eHub
by TEAM Software / WorkWave
3
User Types
24/7
Access
100%
Paperless
iOS App
Android App
Web Portal

Our eHub Features

My Schedule October 2025 SMTWTFS 78910111213 14151617181920 21222324252627 Morning Shift Site 14-B · 6:00 AM – 2:30 PM Conf.
Employee Self-Service

Real-Time Schedule Access

  • View current and upcoming shift schedules in real time
  • See assigned job site, post, and shift times at a glance
  • Receive instant notifications for schedule changes or offers
  • View full month, week, or day calendar formats
  • Reduces missed shifts and last-minute call-outs

eHub gives every Summit employee instant access to their schedule from any device. No more calling supervisors to check hours — field staff see their full calendar, shift details, job site location, and any updates the moment they happen.

Used By

All Field EmployeesSite SupervisorsAccount Managers
07:42:15 On-Site GPS Lock
Employee & Supervisor

GPS-Verified Time & Attendance

  • Clock in and out from the mobile app with GPS location verification
  • Geofencing confirms employees are physically on-site at clock-in
  • Eliminates buddy punching and time theft entirely
  • Supervisors view real-time attendance for all supervised jobs
  • Exception-based review flags late, missing, or modified records
  • Timekeeping feeds directly into payroll — zero manual entry

TeamTime-powered timekeeping inside eHub gives Summit verified, accurate attendance data at every job site. Employees clock in from their phones; GPS and geofencing confirm they are exactly where they should be. Supervisors manage time records by exception — seeing only the records that need attention.

Used By

Field EmployeesSite SupervisorsPayroll Team
Work Ticket #4821 In Progress Site: Parsippany Corp. Center · Floor 3 Strip and refinish VCT floor tiles Apply 3 coats of finish (dry between coats) Burnish to high-gloss sheen Photograph completed work & submit
Employee & Supervisor

Digital Work Tickets — On-Site, On-Device

  • Access and complete digital work tickets from any mobile device
  • Step-by-step task checklists with completion checkboxes
  • Attach photos directly to work tickets as proof of completion
  • Clients can sign off on completed work electronically
  • Supervisors create billable work tickets on the fly from the field
  • All ticket history stored and searchable in the portal

Digital work tickets in eHub replace paper clipboards entirely. Every task is listed, trackable, and completable on-device. Photo evidence, electronic signatures, and real-time status updates mean Summit's clients always know the work is done — and done right.

Used By

Field EmployeesSite SupervisorsClients (sign-off)
Pay Stub — Oct 18, 2025 Regular Hours $862.40 Overtime (4.5 hrs) $129.60 Federal Tax - $98.20 State Tax (NJ) - $43.10 Net Pay $850.70 ⬇ Download PDF · View W-2
Employee Self-Service

Paperless Payroll & Benefit Access

  • View complete paycheck history and itemized earnings breakdowns
  • Download pay stub PDFs directly from the portal
  • Access W-2 and 1095-C tax forms instantly — no waiting for mail
  • View hourly benefit balances: PTO, sick time, and vacation accruals
  • Fully paperless — reduces HR administrative overhead
  • 24/7 access from mobile or web, any time of year

eHub puts every payroll document in the palm of employees' hands. No more waiting for paper stubs, calling HR for W-2 forms, or tracking down benefit balances. Everything is available securely in the portal — 365 days a year, from any device.

Used By

All EmployeesHR TeamSupervisors (view-only)
Site Inspection — Level 1 SCORE 94 / 100 Restrooms 98 Common Areas 92 Lobby / Entry 100 Break Room 85 ⚠ 1 Deficiency Open · Tap to review
Employee, Supervisor & Client

Digital Quality Inspections & Checkpoints

  • Complete digital quality surveys and inspections entirely on mobile
  • Attach photos to each checklist item as documentation
  • Inspection scores calculated automatically and instantly
  • Deficiencies flagged for immediate supervisor follow-up
  • Clients view completed inspection results and deficiency statuses in real time
  • All inspection history stored with full date/time audit trail

eHub Checkpoints digitize Summit's quality assurance process from start to finish. Supervisors conduct inspections on their phones, attach photos to each line item, and submit scores that are instantly visible to management and clients. Deficiencies are tracked until resolved — creating full accountability at every site.

Used By

SupervisorsClients (view results)QA Team
Client Portal Parsippany HQ TODAY'S COVERAGE JR J. Rodriguez Floor 1–3 Cleaning On-Site MT M. Thompson Lobby / Entry On-Site AW A. Williams Restroom Detail Clocked Out 📄 Invoice #8821 — View ⚠ 1 Open Request
Client Self-Service

Complete Visibility Into Your Account

  • View electronic invoices and download PDF billing history any time
  • Monitor which employees are on-site and their real-time attendance
  • See scheduled services and upcoming planned work at your location
  • Review completed quality inspection scores and deficiency statuses
  • Submit requests for additional work, coverage, or special services
  • Receive targeted communications and updates from your Summit team

The eHub client portal gives Summit's clients live visibility into their account — employees on-site, services scheduled, inspections completed, and invoices ready to download. This level of transparency sets Summit apart from every other facility management company in the market.

Used By

Client ContactsFacility ManagersBilling/AP Teams

The Technology Advantage

What This Means for Our Clients

Summit's investment in enterprise-grade technology isn't about us — it's about delivering a fundamentally better experience for every client we serve.

Complete Transparency

Clients access live schedules, time records, invoices, and inspection results — not just end-of-month summaries.

Verified Presence

GPS clock-in and geofencing eliminate time theft — every billed hour is a verified hour at your site.

Billing Accuracy

Time captured in the field flows directly into payroll and invoicing, eliminating manual errors and billing disputes.

Faster Issue Resolution

Digital work tickets and mobile alerts mean site issues are flagged, assigned, and resolved faster than ever.

Scales With You

From a single site to a national portfolio — eHub and WinTeam scale without adding operational friction.

A True Partnership

Client portal access gives you visibility into your own account — reinforcing the transparent relationship Summit was built on.

See the Technology in Action

Ask about client portal access during your onboarding — get real-time visibility into your Summit account from day one.